Privacy policy

"Personal information" means information that identifies, or can reasonably be linked to, you or another person. Depending on how you use the Services and where you live, we may collect:

Contact details

Name, billing and shipping address, phone number and email address.

Financial information

Payment card and transaction details, form of payment and payment confirmation.

Account information

Your login details, preferences and settings.

Transaction information

Items you view, add to your cart or wishlist, buy, return, exchange or cancel, and your past orders.

Communications

What you send us, for example in a customer support request.

Device information

Your device, browser, network connection, IP address and other identifiers.

Usage information

How and when you use and navigate the Services.

• Directly from you — when you create an account, place an order or contact us.
• Automatically — from your device when you use the Services, including through cookies and similar technologies.
• From our service providers — when they process information on our behalf.
• From our partners or other third parties.

Providing the Services

To process payments, fulfil and ship orders, handle returns and exchanges, manage your account, remember your preferences, let you post reviews and recommend products you may like.

Marketing

To send promotional emails or messages and show you relevant ads, including based on items you bought or added to your cart.

Security and fraud prevention

To authenticate your account, keep payments secure and detect or act on fraudulent, illegal or malicious activity. Please keep your login details to yourself.

Communicating with you

To provide customer support and keep our relationship with you running smoothly.

Legal reasons

To comply with the law, respond to valid legal requests, and enforce our terms and policies.

We share personal information only for legitimate purposes, such as:

• Service providers who work on our behalf — hosting, payment processing, analytics, customer support, email, cloud storage, fulfilment and shipping carriers.
• Business and marketing partners who help us advertise to you. They use your information under their own privacy notices.
• Third parties you ask us to share with, for example a carrier delivering your order.
• Our affiliates within our corporate group.
• In a business transaction such as a merger, or where the law requires it (for example subpoenas or search warrants), or to protect the Services, our rights and the rights of others.

The Services may link to sites we don't control. Please review their privacy and security policies; we aren't responsible for them. Anything you share in public places, such as social networks, may be visible to others.

The Services aren't intended for children, and we don't knowingly collect personal information from children under the age of majority. If you're a parent or guardian and your child has given us their information, contact us to have it deleted. We have no actual knowledge of sharing or selling personal information of anyone under 16.

No security measure is perfect, and information sent to us may not be secure while in transit, so please don't use unsecured channels for sensitive information.

How long we keep personal information depends on why we hold it — for example to maintain your account, provide the Services, meet legal obligations or resolve disputes.

Depending on where you live, you may have some or all of these rights. They aren't absolute and may apply only in certain cases.

Access

Ask for the personal information we hold about you.

Delete

Ask us to delete your personal information.

Correct

Ask us to fix inaccurate information.

Portability

Get a copy of your information or have it sent to a third party.

Opt out of targeted advertising

Opt out of the sale or sharing of your information for targeted ads. We treat a Global Privacy Control signal from your browser as an opt-out request; we don't respond to other "Do Not Track" signals.

Communication preferences

Unsubscribe from promotional emails with the link in any email. We'll still send emails about your account and orders.

If you live in the UK or European Economic Area, you may also:

Object or restrict

Ask us to stop or limit processing for certain purposes.

Withdraw consent

Withdraw consent where we rely on it. This doesn't affect processing done before you withdrew.

To use any of these rights, contact us. We won't discriminate against you for doing so. We may need to verify your identity first, and you may appoint an authorized agent to act for you with proof of their authority.

If you have a complaint about how we process your personal information, contact us. Depending on where you live, you may appeal our decision or complain to your local data protection authority.

We may transfer, store and process your personal information outside your country. For transfers out of the EEA or UK we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country has an adequacy decision.

We may update this policy from time to time. We'll post the new version here, update the "Last updated" date and give notice where the law requires.

Questions about our privacy practices, or want to use your rights? Contact us at info@padrift.com or +90 554 151 64 63, or write to us. For data protection laws, Padrift is the data controller of your personal information.